Cancellation Policy

Customers may request cancellation of an order by contacting Faishan Clothing at faishanclothing@gmail.com or +91 79001 77838 as soon as possible after placing the order.

Before Processing or Dispatch

Where an order has not yet been processed or dispatched, we will make reasonable efforts to accommodate a cancellation request. Approval depends on the current status of the order.

After Dispatch

Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may need to follow the applicable return or refund process after delivery.

Payment Refunds

If a cancellation is approved for a prepaid order, the applicable refund will normally be initiated to the original payment method. Once the refund is initiated through PayU, it typically takes 5–21 days for the amount to reflect in the customer's bank account, depending on the payment method and banking timelines.

Order Cancellation by Us

We may cancel an order where a product is unavailable, payment cannot be confirmed, required information is incomplete, an order appears fraudulent or abusive, or another legitimate operational or legal reason requires cancellation. Where payment has already been received for an order that we cancel, the applicable refund will be processed.

Business Contact

Faishan Clothing
Email: faishanclothing@gmail.com
Phone: +91 79001 77838
GSTIN: 27JGJPM9800C1Z7
Business Address: 2nd Floor, GNM/2000/74/NSN, Old R No. GNM-B-4-1/1, Kawle Kamyab Chawl, New Social Nagar, Mahatma Gandhi Road, Dharavi, Mumbai, Maharashtra 400017

Last updated: 10 September 2026