Payment & Checkout Policy

Payment & Checkout Policy

Faishan Clothing provides the payment methods displayed at checkout through PayU and the applicable Shopify checkout infrastructure. Available methods may include cards, UPI, net banking, wallets, or other methods supported for the order and customer.

Payment Authorization

When you place an order, PayU may authorize or process the payment. An order is confirmed only after the payment provider and our system receive the applicable payment confirmation.

Payment Security

Payment credentials are handled by the applicable payment provider and payment-processing infrastructure. We do not ask customers to send card numbers, CVV, UPI PINs, passwords, or other sensitive payment credentials by email or social media.

Failed or Pending Payments

If a payment fails, is declined, remains pending, or is reversed, the order may not be processed until successful payment confirmation is received. If an amount is debited but the order is not confirmed, please contact us with the transaction details so the payment status can be checked.

Refund Processing

Where a refund is approved, the payment provider may require additional processing time before the refunded amount appears in the customer's account. PayU states that refunds typically take 5–21 days to reflect, depending on the payment method and banking timelines.

Business Contact

Faishan Clothing
Email: faishanclothing@gmail.com
Phone: +91 79001 77838
GSTIN: 27JGJPM9800C1Z7
Business Address: 2nd Floor, GNM/2000/74/NSN, Old R No. GNM-B-4-1/1, Kawle Kamyab Chawl, New Social Nagar, Mahatma Gandhi Road, Dharavi, Mumbai, Maharashtra 400017

Last updated: 10 September 2026